shipping questions

Can you ship to my country?

We ship all our products worldwide. Certain products such as batteries cannot be shipped worldwide but all other parts are available to ship worldwide.

If I order today, when will my parts ship?

Due to increased demand, some items may take longer than others. 

If your order has been received along with your payment. We do our best to get all order shipped out within 1-2 business days. If any issues or custom requirements your shipment could be delayed until those issues are resolved.We will do our best to get your shipment out as soon as we can. Our warehouse and shipment team are open 5 days a week to provide exceptional shipping speeds to you.

What is the cost for shipping?

We have flat rate shipping costs.

USA - All orders are $10 flat rate shipping cost.

International - All orders are $60 flat rate shipping cost. Some areas may require more cost for shipping

USA orders over $200 may qualify for free shipping. Use code "freeship" at checkout.

Do I have to pay an important tax for my country?

You may be required to pay an import tax for importing products within your country. You'll need to find out what your import tax rate would be and the cost associated with that.

We unfortunately don't have any control over the import fees or taxes that you may have to pay.

If your order is returned due to import tax reasons. The customer is liable for all shipping costs associated in shipping your order.


Do you offer financing?

You can purchase through financing by using Paypal Credit.

We do accept Paypal as a form of payment and this can be selected during the checkout process.

We are always looking for other options to allow our customers the ability to finance their purchase.


Can anyone ride an electric skateboard?

Yes, almost anyone can ride an electric skateboard. It may seem crazy or dangerous but an electric skateboard is 10X times easier to ride than an actual skateboard.

You might ask, WHAT? HOW? WHY? is that possible. It's simple really..

An Electric Skateboard has a handheld remote which will control your speed and also has the ability to use electric brakes. For these specific reasons, you have full control of your board at all times. You only control your speed to how fast you are safely capable of riding and you control your electric brakes to control your speed going downhill or if you want to safely stop. An electric skateboard simply goes forward and brakes which gives you the best control.

How would you steer and direct your board? If you can move your hips, bend down or move your waist from side to side. You can easily control an electric skateboard. Control the direction of your board by leaning which would control the direction of your longboard trucks which will direct your board in the direction that you want it to go.

Are electric skateboards waterproof?

We don't recommend riding your electric skateboard in any form of water, rain, or wet conditions. 

Is an electric skateboard good for commuting to work and school?

Yes. Work, school, and fun is our top reasons why people choose DIY Electric Skateboard.  Electric Skateboards are designed as electric transportation vehicles and cruising boards. They are perfect for short distance trips that would otherwise be a very long walk. Electric Skateboards are perfect for 5-10 mile trips.

What is the maximum rider weight for an electric skateboard?

We have had riders over 300lbs enjoying our builds

How fast is your electric skateboard?

Our electric skateboards can reach about 25-30+mph. We do have customers who are able to build and ride electric skateboards that reach 35-40+mph. However, riding at those speeds is not something which we recommend.